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Job Description

The Loading Dock - Bistro, Cafe, Market & Catering is seeking a positive, energized individual who is driven to deliver outstanding service in a welcoming, elegant atmosphere. We are a Team first oriented company that succeeds only by the hard work of our exceptional staff. We offer breakfast, lunch, and dinner, 7 days a week, as well as a full service brunch every Sunday. Our menus feature regionally inspired selections from our the globe.

Essential Tasks & Responsibilities:

  • Guiding guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests' expectations.
  • Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return.
  • Cash Handling: Obtaining revenues, issuing receipts, accepting payments and returning change.
  • Acts with integrity, honesty and knowledge that promote the company culture and values.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Follows company operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace.
  • Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink.

Qualifications:

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
  • Available to perform many different tasks within the store during each shift.
  • Ability to learn quickly.
  • Ability to understand and carry out oral and written instructions and request clarification when needed.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.
  • Basic Math Skills.
  • Ability to be on your feet and alert for extended periods of time.
  • Ability to lift up to 35 lbs. as needed.
  • Continuous use of hands and arms.
  • Continuous bending, reaching and twisting.

Job Type: Part-time

Required experience:

  • Server: 1 year